1 hour ticket response
We are dedicated to giving a rapid and proper solution to every client support ticket submitted by a client. Our skillful customer support team representatives will examine your problem and will offer you the best solution. We offer a 1–hour response time guarantee for all trouble tickets. Actually, the average helpdesk ticket response time has proven to be twenty minutes.
A Topflight Technical Support Service
We have a team of web hosting support engineers who will be happy to respond to all your questions whenever you need support. Most of our tech support staff members have several years of experience in the cloud hosting industry, so you can constantly rely on swift and accurate answers to your requests.
An Intuitive Help Center Section
Incorporated into the Website Control Panel is an easy–to–navigate Help Center, which offers you a variety of sources of information. You can search through a constantly updated knowledge base featuring web hosting account administration articles and site management articles, check the step–by–step video tutorials or take a glance at our F.A.Q. section.