Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center section integrated into our Website Control Panel offers a collection of help articles and frequently asked questions. Aimed at solving any common problem that you may encounter, they are compiled by our support team of knowledgeable technicians.

  • Top quality support service

  • Tutorial Video Clips

  • If you want to watch how a task is achieved or how an issue is dealt with, instead of just reading about it, then check out our selection of step–by–step video tutorials. They cover various topics and will help you quickly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk support service with a sixty–minute support ticket response guarantee. A team of expert technicians will be at your disposal to answer all the enquiries that you may have. During non–busy hours, an answer will be supplied in even less than 20 minutes.