Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance team is taught to efficiently attend to all of our cloud hosting clients’ requests and advice requests. Through our ticketing system, it will be possible to send your request and a support staff fellow member will most likely go back to to you in less than maximum sixty minutes. Actually, practice proves that the normal response time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever needed. Our staff of consultants will undoubtedly be online for you 24x7x365 to respond to all your doubts and to solve any problem that you may have. You also can post a support ticket from your Website Control Panel or drop an email message any moment. Additionally, on working days, you’ll be able to call us or make use of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require support while working within the Control Panel, you could always press the Help button and track down your question in the set of posts that will pop up. We have also turned almost all of the posts into video clips. The catalogue of movies will load if you choose the Videos press button present on the top right.