Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Our how to video guides will assist you with any duty in the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center incorporates a long range of Frequently Answered Questions that deal with all the sections of our Website Control Panel.

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  • Ticketing System
  • A Ticketing System

  • We are on shift 7 days a week to reply to your tech queries. Expect a solution in no more than 60–minute after you have sent the ticket.

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Forms of Help

  • Shared Hosting Support
  • Cloud Hosting Help & Support

  • If you have issues using our cloud hosting services or require more resources for your web–sites, just let us know and we’ll give you the best information.

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  • VPS Hosting Support
  • VPS Web Hosting Support

  • In case you run into problems using your SolusVM admin interface, or with any of the web applications the VPS is pre–configured with, just let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of seasoned technicians all set to assist you with anything at all associated with your semi-dedicated server. They are on hand 24/7 all year round.
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