You'll find plenty of cloud hosting suppliers on the market today, still most of them are resellers that have minimal resources, especially when it comes to support. A way to distinguish them is the option to get in touch with the company over the phone. The type of support that you'll get via this particular channel of communication may vary depending on the service provider - some provide experienced phone support, while others offer common and customer support only as some issues are more time-consuming and it's a lot less difficult to be resolved via a trouble ticket, particularly when the issue needs to be escalated. Nonetheless, it is good to find that you can reach your website hosting supplier since there are many small-scale issues that can be managed effectively and timely with a telephone call, not mentioning that you will be able to get more information regarding the services before you become a customer.

Phone Support in Cloud Hosting

If you decide to use one of our cloud hosting, you can get in touch with our customer support crew via phone for 14 hours a day. We will help you select the best package for your web sites as we think that it's better to discuss such issues with a live person. If you already have an account, we will help you with any kind of sales/billing questions and / or general issues, even with some technical troubles which do not require a long time or escalation to a system administrator because it'll be better to open a support ticket for time-consuming troubles in order to have the entire communication in a single place. We have phone numbers in the United States, the UK and Australia, so you will be able to call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Hosting

The support services forall semi-dedicated server plans that we offer include live phone support for fourteen hours a day. In case you hesitate which package will be suitable for your web sites, you'd like to find out more about the plan's specs or you're looking for any other kind of info on our solutions, you'll be able to call any of the local telephone numbers which we have in the United States of America, Great Britain and Australia and our support agents will help you. If you already have an account, you'll be able to contact us about sales and general matters, although we are usually able to assist with a number of technical issues as well. For entirely technical problems you will need to employ our in-built ticketing system where the communication between you and our tech support crew will be in one place, which is the better option if the problem can take additional time to be solved or it has to be escalated to our system administrators.