Live Chat Support in Cloud Hosting
As we acknowledge the fact that numerous troubles are usually resolved when you speak with a live person, we provide a live chat service for all of our potential and existing customers. Our chat is available every single day and our customer support agents will assist you with a variety of questions and situations. If you aren't our customer yet, you'll be able to learn more about our cloud hosting packages and the web hosting environment in general in order to be certain that your sites will work efficiently on our servers. If you already have an account and you've got some questions or you have any problems with any of our services, you can get in touch with us through the live chat and we will provide the needed details or help you troubleshoot the issue. You will need to open a trouble ticket for some problems that need more time or the assistance of a sysadmin, still for the majority of common problems you can receive help right away.
Live Chat Support in Semi-dedicated Hosting
We have live chat support that is designed for all our future and current customers. If you are searching for a new web hosting account, you're able to chat in real time to one of our agents and get more info about our Linux semi-dedicated packages so that you can choose the best package for your websites. In the event that you already have an account with us, we'll be able to assist you in a very timely manner with general, billing and 1st level technicalissues. Although in some cases you will need to open a support ticket as there are situations that cannot be resolved through a live chat, we'll be able to assist you with various common tasks, for example setting up an email account in an e-mail client or forwarding one domain name to another. Thus, you'll enjoy timely assistance and you'll save many hours.