Installation and Troubleshooting in VPS Web Hosting
The upgrade can be acquired with all virtual private server plans we offer and you can add it either during the signup or at any time later via your billing Control Panel. It includes an hour of custom work on your hosting server, so our admins could assist you with software installation or setup. They'll also troubleshoot any piece of software you have already installed in the event that it does not work efficiently, so you won't need to waste time to discover what is wrong since they can aid you in a very quick and expert way. Because this is a one-time upgrade, you can get it just when you need it and if a given task takes less time, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial when you cannot do something by yourself or when you have our Managed Services upgrade, but the half an hour of custom work it includes aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers Hosting
In case you require our upgrade for any reason, you can add it to your dedicated server with a couple of mouse clicks through the billing CP or if you will require some custom work on the server as soon as it is put in place, you can obtain the upgrade during the signup procedure and inform us exactly what you need to be performed, so everything shall be ready once your machine is operational. 60 minutes of custom work are included to your account each time you order the upgrade, so you can use this service as often as you require. If some task requires less time to be carried out, you'll not lose the remaining minutes and they shall be available for future tasks. Our upgrade will allow you to concentrate on creating and promoting your websites without wasting time on maintaining the dedicated server or the software set up on it. You could take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it provides are not sufficient to perform all tasks that you need.