If you’ve never opened a hosting account or you have switched companies and the new one deploys an account administration console that you have not seen so far, you may become confused about how to execute a particular operation in your account or on your desktop computer. This is why, many providers have set up a knowledge base, which describes the most frequent inquiries and difficulties connected with the particular platform they use, rather than including only some general information. This sort of knowledge base will enable you to find the necessary information quickly and effortlessly, so you will not have to invest loads of time and energy on issues that may require something as elementary as clicking on a button or checking off a checkbox. Thus, not only can you get stuff done, but you can also learn tons of new and valuable details, both about the way you can administer your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

All cloud hosting that we’re offering come with a comprehensive knowledge base where you can find everything you should know in regards to your hosting account. Regardless of whether you are aiming to create a new database, to redirect a domain name by means of an .htaccess file or to set up an email account on your desktop computer or feature phone, you can just read our step-by-step help articles and all the information that you need will be there. When you open a specific section of the Hepsia Control Panel, you’ll see articles that are associated with the functions that you can access through it. In case you wish to check the whole archive of articles and get familiar with all the functions that Hepsia offers, or only to read generic info about the hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our very best to cover any challenge that you might possibly face, but in case you don’t find what you’re looking for, you can always get in touch with us, as our customer care staff is on duty 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages come with comprehensive technical documentation where you will find information on all the functions that our in-house built Hepsia hosting Control Panel comes with, as well as solutions to various questions and problems that you could encounter. All setup guides offer detailed instructions, which is the reason why you will not have to worry about skipping something if you are intending to export a MySQL database, for instance. The troubleshooting articles include a number of different possible causes of specific issues and the solution for each one of them, so in case you are unable to send emails although you have the correct SMTP settings, for example, you can quickly find out what the reason may be and recover the issue with a few mouse clicks in your mail client. As Hepsia has quite a lot of features, you’ll be able to find applicable articles in every single section. In case you desire to browse all help articles, you can use the Help menu, which is located in the upper right-hand side of the Control Panel.